UX portfolio
Content design case studies
Navigation redesign
Learn how navigation updates increased findability by 30% and improved accessibility for all users.
Establishing content design
Witness the development of a transformative company-wide content strategy, style guide, and content design system.
Application marketplace
Step into a content strategy that doubled app views and increased downloads.
App that unlocks doors
Watch employee badges go digital, helping thousands of employees unlock building doors with their phones.
Technical writing samples
Jamf Unlock app documentation, Jamf, 2021
Jamf Connect End-user Experience and Workflows documentation, Jamf, 2021
Jamf Connect Settings Reference, Jamf, 2021
Rave reviews
“Dez is such an amazing employee, I hired her twice! When I started at Incorta, I identified a need for a UX writer to lead the content effort…She not only did the job asked of her, she went above and beyond and set up systems and processes to improve the content, the creation process, and the review process…
I hope to eventually hire her for a third time!”
— Rhyne Armstrong, Sr. Manager @ Pisco/Visa (formerly @ Jamf and Incorta)
From awesome colleagues on LinkedIn
“I was impressed at how quickly she ramped up... She established a style guide, provided UX copy feedback across many pods, and developed a business case and content strategy for our navigation within the first 60 days of joining the team.
She was always a source of positivity on the team. I would highly recommend Dez for any team looking to improve user experiences.”
— Mandi Saeteun, Lead Product Designer @ FedEx (formerly @ GRIN)
“Dez has been an absolute pleasure to work with and I am grateful to have had the opportunity to collaborate with Dez on several projects…
Her attention to detail and ability to identify user behavior patterns were impressive. Her ability to suggest actionable plans for making iterative changes to test our assumptions was incredibly valuable.”