Selected case studies

I design the systems, standards, and AI-powered workflows that make complex enterprise software easier to use and build.

Scaling UX content review with AI

Built SentinelOne's most-used AI agent, reaching 1,300+ uses and 48% team adoption.

Building content into the design system

Scaled consistent UX content across 30+ component types through reusable patterns and guidelines.

Accelerating research with synthetic users

Developed 5 synthetic user personas to uncover usability issues and inform product design decisions.

Navigation redesign

Redesigned navigation at GRIN, improving findability by 30% and making the experience more accessible.

Content strategy

Developed a company-wide content strategy and style guide to establish consistent, scalable UX writing at GRIN.

App that unlocks doors

Designed the UX content for Jamf's mobile access app, helping 2,500+ employees unlock workplace doors with phones.

Technical writing samples