Senior Content Designer
making software intuitive
+ Artist
Working with software product teams, I design user-centered software content that’s measurably easy to learn and use. My love of UX grew out of my background in business analysis and technical writing.
I’m also an artist, lover of local comedy, and volunteer for nature conservation.
UX portfolio case studies
Navigation redesign
@ GRIN
Learn how user-centered navigation updates increased findability by 30% and improved accessibility.
App marketplace design
@ Incorta
Step into the deployment of a content strategy that doubled app views and increased downloads.
App that Unlocks doors @ Jamf
Watch employee badges go digital, helping thousands of employees unlock building doors with their phones.
Rave reviews
From awesome colleagues on LinkedIn
“Dez is such an amazing employee, I hired her twice! When I started at Incorta, I identified a need for a UX writer to lead the content effort…She not only did the job asked of her, she went above and beyond and set up systems and processes to improve the content, the creation process, and the review process…
I hope to eventually hire her for a third time!”
— Rhyne Armstrong, Sr. Manager @ Pisco (Visa)
“I was impressed at how quickly she ramped up... She established a style guide, provided UX copy feedback across many pods, and developed a business case and content strategy for our navigation within the first 60 days of joining the team.
She was always a source of positivity on the team. I would highly recommend Dez for any team looking to improve user experiences.”
— Mandi Saeteun, Lead Product Designer @ FedEx
“Dez has been an absolute pleasure to work with and I am grateful to have had the opportunity to collaborate with Dez on several projects…
Her attention to detail and ability to identify user behavior patterns were impressive. Her ability to suggest actionable plans for making iterative changes to test our assumptions was incredibly valuable.”
