Designing intuitive software content and colorful art
With a love of technology and writing, I make software intuitive via clear content in apps (UX writing) and their documentation (technical writing). I’m experienced at collaborating with global agile software teams and developing user-centered content for data, cybersecurity, finance, and AI/ML products.
As an Artist, I also create colorful art with a connection to nature, including large-scale murals and installations for clients.
UX writing case studies
Navigation redesign
@ GRIN
Learn how research-based navigation updates increased findability by 30% and improved accessibility.
IA • Taxonomy • Strategy
App marketplace design
@ Incorta
Step into an app and website content strategy that doubled app views and increased downloads.
Data • Finance • AI/ML • IA
App that Unlocks doors @ Jamf
Watch employee badges go digital, helping thousands of employees unlock building doors with their phones.
Security • Identity • IA • Taxonomy
Technical writing samples
Data app documentation - Incorta
Identity app documentation - Jamf Connect
Security app release notes - Jamf Trust
Security app documentation - Jamf Unlock (now part of Jamf Trust)
Rave reviews
From awesome colleagues on LinkedIn
“Dez is such an amazing employee, I hired her twice! When I started at Incorta, I identified a need for a UX writer to lead the content effort…She not only did the job asked of her, she went above and beyond and set up systems and processes to improve the content, the creation process, and the review process…
I hope to eventually hire her for a third time!”
— Rhyne Armstrong, Sr. Manager @ Pisco (Visa)
“I was impressed at how quickly she ramped up... She established a style guide, provided UX copy feedback across many pods, and developed a business case and content strategy for our navigation within the first 60 days of joining the team.
She was always a source of positivity on the team. I would highly recommend Dez for any team looking to improve user experiences.”
— Mandi Saeteun, Lead Product Designer @ FedEx
“Dez has been an absolute pleasure to work with and I am grateful to have had the opportunity to collaborate with Dez on several projects…
Her attention to detail and ability to identify user behavior patterns were impressive. Her ability to suggest actionable plans for making iterative changes to test our assumptions was incredibly valuable.”
